Refund Policy

Last updated: October 20, 2026

At Atelier Sufia, we uphold an alignment guarantee. Our return and refund protocols are structured around the nature of our handcrafted artifacts.

Digital Artifacts
Due to the permanent, instant access nature of downloadable digital content, individual Digital Scrolls and digital sanctuary assets are non refundable once delivery is executed to your corporate email address.

Physical Collections
Returns, exchanges, and structural defect replacements for physical leather artifacts are managed seamlessly under our verified storefront protocols via Etsy. If a physical piece arrives compromised or damaged within your personal perimeter, contact our concierge via hello@ateliersufia.com within 14 days of delivery with physical verification to initiate an immediate premium replacement solution.